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Technical Services

Vcam has always taken "quality first, service first" as its service tenet and goal. We provide a 24-hour service hotline. If you have any questions, please call our company.

Contact number:138 2522 2079

Problems
Do you provide OEM service?

We have a dedicated technical department to conceive and support your various ideas and requirements, and serve thousands of partners. We accept OEM and provide confidentiality agreement "Trade Secret Contract" to protect all your design patents.

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Is there any after-sale guarantee for your products?

We provide 1 year product replacement and warranty

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Can I purchase a sample order for testing first?

We accept sample orders, but customers need to pay sample fees and courier fees, and we will refund these fees in the next order.

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Delivery time for bulk orders?

45 days after order confirmed

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Do you 100% test all your products before shipping?

Yes, we do 100% testing before delivery to ensure product quality

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What product certificates do you currently have?

Most of our products have passed CE, ROHS, FCC, ETL, TUV, GS, PSE, CCC certification

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